 |
|---|
 |
 |
Consumer Base Unit
The Consumer Unit is a completely wireless alarm system in a box, making it ideal for homes, rental homes, apartments, and office buildings. The tattletale is equipped with patented Rattlesnake Technology, which makes it completely tamperproof.
Features:
-
Built-in Motion Detector
-
Integrates with up to 95 Sensors
-
Tamper-proof Rattlesnake Technology
-
20 Hour Back-Up Battery
-
100 dB Siren
-
LED Strobe Light
MOTION SENSOR
What is the white square on the front of the base unit?
The white square is the built-in motion detector. This detector has a field of view of 30' by 105 degrees when placed at least 30 inches off the floor.
Can the motion sensor on the base unit see through glass?
No. It can't look through glass or plastic, and will not react to movement unless there is a change in temperature associated with the movement.
MORE
What is Rattlesnake Technology?
During the entry delay time, if you attempt to tamper with, move, or pick up the unit, your tattletale will sound its alarm and send a signal.
INITIAL SET-UP
How do I activate my tattletale?
Simply submit an Activation Form to begin your wireless monitoring.
How do I determine where to place my tattletale?
Locate an area that an intruder is likely to pass through, and place the tattletale on a stable, horizontal surface approximately 4 ft. off the floor.
Angle the unit so that the intruder will cross in front of the motion detector.
For easy arming and disarming, choose a location that is easily accessible to you when you enter and exit. Make sure there is an electrical outlet nearby. Plug it in.
For optimum performance, we recommend the use of a surge protector for each alarm unit.
How do I test my tattletale?
To send a test signal, or place your system on test for an extended amount of time, call us at 1-888-TELL-ON-U.
Is there a warranty on my tattletale?
Every new tattletale arrives with a limited five year warranty.
Can I open the unit up to see what's inside?
No. If you open the unit, your warranty will be voided.
Can I move the system from one location to a new location without deactivating and reactivating?
Yes! Simply fill out a Change Form.
How far from the tattletale unit can I place a wireless sensor?
Sensors may be placed up to 300' from the base unit.
MASTER & USER CODES
What happens if I forget my 4-digit Master Code?
Contact a tattletale representative at 1-888-TELL-ON-U for support. You will need to verify your identity and verbal password to program a new code.
BACKUP BATTERY
What happens if I unplug my tattletale or lose power at my location?
Every tattletale comes equipped with a 20 hour backup battery already sealed inside. The tattletale will continue to function completely during the 20 hour backup period.
Within 6 to 8 hours the tattletale will transmit a low battery signal, and if you are fully monitored, you will receive an automated call to notify you of a low battery.
Can I replace the battery inside my tattletale?
No. If you open your tattletale, your warranty will be voided.
If the battery needs to be replaced, it will need to be serviced by tattletale technicians.
How do I test my Backup Battery?
It is recommended that you check your backup battery monthly by unplugging the tattletale and verifying it stays on.
How long will my tattletale operate on its Backup Battery?
A fully-charged battery should last approximately 20 hours.
A fully-charged battery should last approximately 20 hours.
When the unit is working on battery power, the tattletale will send a text or email alert when there is about 2 hours of power left.
Please note that a Low Battery does not indicate that the battery is dead. This indicates that it has low voltage and needs to be reconnected to power for uninterrupted service.
The typical battery life is 3-5 years. Test your battery monthly by unplugging the system and verifying it holds a charge.
You may also receive an A/C Power Loss and A/C Power Restore message shortly after you lose power or power is restored.
Frequently Asked Questions
Questions?
Call us.
CUSTOMER CARE
1-888-835-5668
Monday - Friday
8am - 6pm EST