Will my information instantly be changed after submitting this form?

No!

We currently process all forms between 8am - 6pm Monday through Friday EST.

After submitting your Change Form, we will process your information at our Headquarters as soon as possible.

For Full Central Station Monitoring accounts, your changes may take 1-2 hours to be processed by our monitoring center.

What if I do not have a verbal password?

All accounts with Full Central Station Monitoring have an established verbal password set up to verify your identity.

If you have a Text / Email Only account, please create a new verbal password to use in the future. This will protect you when making changes to your account.

What does Primary Contact mean?

Your Primary Contact should be the main person handling this tattletale account.

This is the person we will send urgent updates to, and contact in the future with any new updates.

This person will also receive a copy of the submitted form.

What does Unit Location mean?

Your Unit Location is the premise address that your tattletale is protecting. This is the address where you would want authorities dispatched to, if applicable.

What does Call Order mean?

Call Order is in reference to customers with Central Station Monitoring.

In case of an alarm event, select how you wish for operators to respond.

• Your contact list, then dispatch.

• Dispatch, then your contact list.

• Your contact list only.

What if I do not know my local police or fire department numbers?

If you do not know this information, you can leave these sections blank and our monitoring center will generate the correct contact numbers according to your Unit Location. 

If you have a special request for a specific agency, please list their number here.

Do I need to have a permit number?

Certain cities and municipalities may require you to obtain a permit for a nominal fee before installing a monitored security product.

In cities where permits are required, you must have a permit or authorities will not respond, and/or fines may be levied.

Check with your local police department.

What is Central Station Monitoring?

Central Station Monitoring includes:

• tattletale operators that can dispatch police, fire, and make calls to your contact list

• text and email notifications